Whether it is a simple lunch with family or friends, your first date or anniversary, the dining table is what bringing people together. Now, for restaurants to keep everything organize, reduce waiting time among customers while maximizing table turnover, it is vital that they develop reliable and effective reservation system and maintain it at the same time.
How Reservation Systems Benefit Restaurants?
As a matter of fact, open table is a hated term in the industry. This is because it has reference to empty seat in dining room. due to the reason that restaurants are paying up front for utilities, rent, electric as well as food, any seat left that is unfilled is an automatic profit loss. It’s because bills are not lowered depending on the number of customers received per day.
In an effort to reduce open tables while maximizing turnover and limiting waiting times for paying customers, restaurants started taking reservations.
This concept actually started with:
What they are doing is taking phone calls and then, penciling the time and names of guests on paper.
The Growth of Technology
But as technology advances, there are more and more people who have gained easy access to the web. Companies developed numerous software for restaurant reservation which made the entire process smoother and convenient both for the customers and restaurant staffs.
With the integration of the software, it allowed the emergence of online reservations which pushes restaurants to have personal websites or seek third-party reservation service.